About this opportunity
We are searching for one competent person to fill a Service Architect role that shall support our existing Storage service teams.
Ericsson Lab Operations provide world class lab infrastructure, storage, networks and HW Services to the research and development organizations through our standardized solution and services, we enable our stakeholders to configure and deploy their design and test environment.
The Global Storage Service is supporting with storage capacity with global deliveries from Linköping, Stockholm and regional labs globally. Today the service is predominantly built upon NetApp products.
You will be part of our Operations team and report to Line Manager in Lab operations Network & Storage unit. In close cooperation with colleagues from all parts of the organisation you will be an important part of making sure that we all drive in the same direction. Our users are all our colleagues and your goal is to ensure that they will all be able to focus on their specific area of expertise and be able to perform their jobs as efficiently as possible.
We offer an environment where you will be part of a team bringing the solutions, we develop from systemization to product introduction and release, taking an end-to-end product responsibility.
You will be part of strong operations and development team all the way from requirement setting, systemization, implementation, verification to customer release and maintenance.
At Ericsson, we believe in teamwork and value open communication. Our way of working is to have agile Teams that together have the required knowledge to drive the software products from start to finish. All members of the team contribute with their expertise. Communication, and coordination both between team-members and teams are equally important.
What you will do
Drive the User Experience aspects for the framework and associated services/functionalities from a requirement and quality assurance perspective in close collaboration between the teams, Service domain Manager and stakeholders.
In addition, the Service Architect shall support multiple teams in overall architectural questions concerning:
Define, drive and support technical solutions for the service, with support of the service development teams with focus on technical solution, with consideration on time, quality and cost.
Continuous Integration setup for developed service automations.
Perform gap analysis and formulate requirements for components missing to achieve full-service delivery including automation.
Suggest and support implementation of improvements where and when necessary, based on input from the day-to-day operations and retrospective.
Service architectural documentation relevant to service architect according to service management framework processes.
The individual contributes to an open and high-spirited team environment, and regularly reflects on current ways of working in order to propose improvements.
Take Technical leadership (drive changes, influence, standards, simplicity) and cooperate with other Service architects.
Drive and contribute technical innovations to the service strategy plans and roadmaps.
Maintain service anatomy.
Support service development and deployment and coordinate with Service Domain Manager (SDM) and other Service Architects.
Support the Service Domain Manager (SDM) with input to business decisions (for example with pre-studies).
Support SDM in risk analysis, security assessment and business continuity management.
Ensure delivery of technical solutions, quality, highlight risks and impediments to service development teams.
Secure that architecture and security requirements are followed, and hand-shaken with Security and Architecture, ensure security compliance.
Adopt cloud native technology and principles.
Work collaboratively with customers to improve the product.
You will bring
A spirit of positiveness and creativeness with a can-do-attitude.
Great communicating skills.
A team-spirit mentality to reach common goals together with your team.
A positive mindset.
A great deal of care for well-crafted products and services.
MSc or BSc level in Computer Science, Software Engineering, IT or equivalent level of knowledge.
5+ years’ experience as Storage engineer and Storage Architect or equivalent level of knowledge.
Proficiency in storage management software and tools like EMC Storage, NetApp, Pure, HP and others commonly used in the industry.
Deep understanding of various storage technologies. This includes knowledge of different storage types like SAN (Storage Area Network), NAS (Network Attached Storage), DAS (Direct Attached Storage), and cloud storage solutions (Understanding of cloud storage services like AWS S3, Azure Blob Storage, or Google Cloud Storage, as many organizations are adopting hybrid or multi-cloud storage). Familiarity with storage protocols (e.g., SCSI, NFS, SMB).
Programming experience in object-oriented programming languages such as C/C++, PowerShell, Ansible and Phyton.
Excellent speaking and writing skills in English.
Experience in any of the following areas - Virtualization, cloud, container technologies, development of microservices, SW architecture and agile methods and continuous integration is beneficial.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
If you have any specific questions about this role, please contact recruiter Stefan Vasiljevic at firstname.lastname@example.org.
Kindly note that we cannot process applications sent via email.
Location for this role: Linköping, Sweden
Vetting including references and relevant background screening will be conducted for final candidates.
Last day to apply: As soon as possible.
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Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.